Buying original paintings

Paul's paintings are guaranteed one off original pieces created using the finest art materials to ensure quality and longevity. Paintings are shipped in secure packaging along with receipts and a certificate of authenticity which guarantees their provenance. All original pieces sold on www.talbot-greaves.com are supplied as artwork only, which allows you to select a frame of your choice from your local framer.

​​

​

If you paid for a product or service but changed your mind within 14 days.

We believe in fairness and understand that an original painting is an investment, therefore we operate a no quibble 14 day money back guarantee. If you change your mind within 14 days simply return the painting to us safely at your own cost. You are advised to take insurance on return shipping. Your refund will be processed once items have been received in the same condition that they were delivered. You will receive a full refund minus costs incurred by the payment gateway provider for processing your original payment. These are non refundable to us and are typically between 1.69% and 5.2% depending on your global location.

​​

​

My payment won't go through

Sometimes, online payments are stopped by card issuers, which can be frustrating. Please try your payment again or try a different card. You could also try the alternative payment provider shown at checkout. We use SumUp and PayPal payment providers. Both are payment gateways and do not need any sign up or accounts to be opened. If the problem persists contact your card issuer for more help.

​​​

​

​Buying from galleries

If you buy a painting from a gallery you are bound by their terms and conditions relating to the sale and safe shipping of that painting. Whilst paintings for sale in galleries are displayed on this site, no correspondence or dispute can be instigated against Paul Talbot-Greaves unless there is an issue with the material or workmanship of the piece. For all queries please contact the individual gallery direct in the first instance.

​​

​​​

​

Full returns & refund terms and conditions

You can find our full terms and conditions for refunds and returns on our delivery & returns page.

​